Published in AR/VR Journey: Augmented & Virtual Reality Magazine·Jun 29, 2021Design Customer Experiences that Stand Out with ARNearly every industry has spent the last 20 years perfecting customer experience, which has led to a sea of sameness in design. Best practices have been established, flows have been optimized, and it’s getting more and more difficult to create a differentiated customer experience. …Augmented Reality6 min readAugmented Reality6 min read
Jun 25, 2021Real World Examples of Powerful eCommerce StrategiesToday, the most critical components to success in commerce are customer experience and personalization. All businesses, whether they sell toys online or shoes at a pop-up, must put the customer experience first to increase revenues, encourage customer loyalty, and boost brand awareness. To build a stronger eCommerce presence, a customer-centric…Ecommerce Web Development4 min readEcommerce Web Development4 min read
Jun 21, 20215 Ways Video Chat Improves Customer ExperienceThese days we’re all on video chat, from FaceTime with family to work meetings on Zoom. It’s become a core and — key word, expected — form of communication. Integrating video chat as a touchpoint is essential to building a great customer experience. Why focus on customer experience? Providing an…Video Chat3 min readVideo Chat3 min read
Sep 25, 20195 Secrets to Building Successful Preventative Health ProgramsFrom the design and digital product experts that built Real Appeal — United Healthcare Group’s most successful preventative health program ever. With over 700,000 people losing a whopping 3 Million pounds combined, the Real Appeal weight loss program has been dubbed UnitedHealthcare’s most successful preventative health program ever made. Delivered…Healthcare4 min readHealthcare4 min read
